In one week, you've managed to bend me over and stick it up my ass without lube three times.
First - you over charged me. You charged me 15 dollars for Unlimited Text Message, then, you charged me 10 dollars for 2500 free text messages. Where the fuck is the logic in that one, dipshits? Your system is so fucking flawed if it cant figure that if someone has Unlimited that they don't want 2500 free anymore. Go to hell.
Second - after you credited me back 10 dollars from the 2500 free text messages, you fucked up my unlimited text messaging, causing me to pay for texts, incoming and outgoing. Way to go, dipshits.
Third - you sent me a bullshit email:
Ref.: 6134334863
Good day Mr Eady,
Thank you for using Solo Mobile's Internet Customer Care. My name is
Kim. I have read your message and I am pleased to assist you.
In response to your question, I wish to inform you that your problem has
been fixed.
The only reason why you got charged was for the monthly feature at
$15/month deducted off your balance on the 28th of October. Please note
that each month on the 24th, you will be charged $19.45 for your Service
Access Fee and your Unlimited Text Messages Bundle.
Fortunately, I have credited back $2.10 since the Unlimited Text
Messages feature was removed for the weekend.
Thank you for choosing Solo Mobile as your wireless communications
provider. I hope to have answered your questions. Don't hesitate to
e-mail us again at:
http://www.solomobile.ca/
Have a really nice day.
Kim (6006607)
Solo Mobile Internet Client care
Well no fucking shit that's why I was charged 15 dollars. I was aware of that when I was asked if I was sure I wanted to pay 15 dollars a month for unlimited texting. And what the fuck is this, making me pay 19.45 a month now? "Service Charge Fees?" What fucking service? Your service sucks, and you can't even fix a simple fucking problem.
I fucking hate Solo Mobile. They managed to steal so much money from their customers. Some are too fucking rich/lazy to realize that they're being overcharged, so they just take it up the ass and pay more monthly.
Do what I do, and drop Solo Mobile. Go with fucking Kudo, or anything else. Solo is a worthless piece of shit.